Legal
Terms & Conditions
These Terms and Conditions ("Terms") govern your use of the EliteHealth website at https://elitehealth.co.za and the purchase of our products. By accessing our website or placing an order, you agree to be bound by these Terms.
1. About us
EliteHealth is a direct-to-consumer supplement brand. Registered address: 4 Eckstein Street, Observatory, 2198, South Africa. For enquiries, contact hello@elitehealth.co.za.
2. Products and health claims
Our products are food supplements and are not intended to diagnose, treat, cure, or prevent any disease. They should not be used as a substitute for a varied and balanced diet or a healthy lifestyle.
Always consult a qualified healthcare provider before starting any supplement regimen, particularly if you have an existing medical condition, are pregnant or breastfeeding, or are taking prescription medication.
3. Orders and payment
All orders placed through our website are subject to acceptance by EliteHealth. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or stock unavailability.
Prices are displayed in South African Rand (ZAR) and include VAT unless stated otherwise. Payment is processed securely through our payment gateway partners. We do not store payment card details.
4. Shipping and delivery
We ship within South Africa. Delivery timeframes are estimates and may vary by region and carrier. Risk passes to you upon delivery. See our Shipping Policy for full details.
5. Returns and refunds
Our Returns and Refunds Policy forms part of these Terms. Please review it at elitehealth.co.za/returns before purchasing.
6. Intellectual property
All content on this website — including text, images, brand marks, and design — is the property of EliteHealth and is protected by applicable intellectual property law. You may not reproduce, distribute, or create derivative works without our express written consent.
7. Limitation of liability
To the fullest extent permitted by law, EliteHealth shall not be liable for any indirect, incidental, or consequential loss arising from the use of our website or products. Our liability for direct loss shall not exceed the amount paid for the product in question.
8. Governing law
These Terms are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the jurisdiction of the South African courts.
9. Changes to these Terms
We may revise these Terms from time to time. The updated version will be published on this page with the revised date. Continued use of the website constitutes acceptance of the revised Terms.
10. Contact
For legal enquiries, contact us at: hello@elitehealth.co.za.
EliteHealth4 Eckstein Street, Observatory, 2198, South Africa